Contact Us

Complete this form and we will get back to you within one business day.

If known

What can we help with today?

Answers to common questions about how to buy:

Why can't I buy online?

CUTCO is primarily sold by independent sales representatives through in-home demonstrations.
Return items

Answers to common questions about making changes to your order:

How do I cancel an order?

Please call 800-361-8800. At this time, orders cannot be cancelled online.

What is your return policy?

If within 15 days of receiving your product you are not completely satisified with your new product, you may send it back for a full refund.

How do I exchange an item?

Submit a Request for Service, and follow the instructions for exchanging product from a recent order.
Check order status

The status of your order can be checked online.

Request service

Free sharpening or repair services can be requested online.

Billing Questions

Answers to common questions about billing:

When is my next payment?

How do I change my payment method?

Please give us a call at 1-800-361-8800, and we'll be happy to help.

Can I change my payment plan?

Please give us a call at 1-800-361-8800, and we'll be happy to help.

CUTCO respects your privacy. We do not share, sell or rent any customer information.