At CUTCO, we stand behind our products with a FOREVER satisfaction guarantee. We want every CUTCO customer to be a satisfied customer FOREVER. The guarantee has several important elements.

FOREVER PERFORMANCE GUARANTEE

• If at any time you are not completely satisfied with the performance of your CUTCO product, we will correct the problem or replace the product.
• Simply send the product with an explanatory note to the address below.

FOREVER SHARPNESS GUARANTEE

• CUTCO knives with the Double-D® edge will remain sharp for many years, but after extended use they may need sharpening.
• For sharpening of Double-D® or straight-edged knives, send them along with a return shipping and handling fee of $6.00 (1-3 items) or $9.00 (4 or more items) to the CUTCO address below.

FOREVER REPLACEMENT SERVICE AGREEMENT FOR MISUSE OR ABUSE

• Should you damage your CUTCO through misuse or abuse, we will replace the item for one half of the current retail price plus shipping/handling and tax.
• Send the product with an explanatory note to the CUTCO address below.

15-DAY UNCONDITIONAL MONEY BACK GUARANTEE

• If at any time within fifteen (15) days after receipt of your CUTCO you are not satisfied with your purchase for any reason you may get a full refund of your purchase price by contacting CUTCO Customer Service at the address below.
• Engraved products cannot be returned under the Unconditional Money Back Guarantee. All other aspects of the Forever Guarantee do apply.

The CUTCO FOREVER GUARANTEE is intended solely for consumer/in-home use.

CUSTOMER SERVICE PLEDGE
At CUTCO, our pledge is to guarantee our customers
100% satisfaction.

CUTCO Customer Service 2172 Wyecroft Road, Unit 1 Oakville, Ontario L6L 6R1 1-800-361-8800 (Canada)